Guzman y Gomez Delivery Australia GYG DELIVERY
Mexican takeaway spread on a steel pass
Privacy Policy

How this site handles your personal data

guzmanygomezs.com is an independent editorial guide to Guzman y Gomez delivery across Australia. This page explains what personal data the site collects, why it collects it, how long it is kept, and the rights you have over that data. The site is not operated by Guzman y Gomez and does not process orders or payments.

The Controller

Who is responsible for the data on this site, and where to reach them.

The data controller is the site operator of guzmanygomezs.com. This site is an independent editorial guide to Guzman y Gomez (GYG) delivery in Australia. It is not operated by Guzman y Gomez, and it does not take orders, process payments, or handle delivery addresses. Any order placed with Guzman y Gomez is handled by the official GYG website or app, not by this guide.

You can reach the site operator at Shop 12, 450 George Street, Sydney NSW 2000, Australia, or by phone on +61 2 9231 4567. Questions about this policy or about your personal data can be sent to the same address — please include enough detail for us to identify your request.

Data we collect and why we collect it

What we collect

Information you submit

Contact form: your name A
Contact form: email address B
Contact form: your message C
Technical: pages requested D
Technical: time of request E

We do not collect payment details, order data, or delivery addresses, because this site does not process orders. All GYG ordering happens through the official Guzman y Gomez channels.

Why we collect it

Purpose of each use

  • Answering your question. Contact form data is used to reply to your enquiry and, where relevant, to verify a store detail before updating a page on this guide.
  • Keeping the site available. Technical data — the pages you request and the time of the request — helps us identify faults and keep the site running.
  • What we do not do. We do not use your data for advertising, profiling, or automated decision-making. We do not sell it to third parties.

Legal basis, consent, and retention

Legal basis and consent

Where you submit a question through the contact form, we process your details on the basis of your request and our legitimate interest in replying to it. Where the site sets non-essential cookies, we rely on your consent.

You can withdraw that consent at any time through your browser settings. Withdrawing consent does not affect any processing carried out before you withdrew.

Retention
Contact messages Kept only as long as needed to deal with the question and any follow-up, then deleted or archived in a form that no longer identifies you.
Technical logs Kept for a short period for security and fault diagnosis, then discarded.

How your data is shared

We do not share your personal data with Guzman y Gomez or with any delivery partner. The contact details you submit to this guide stay with the site operator.

Limited processing may be carried out by service providers that host or maintain the site. They act only on our instructions and cannot use your data for their own purposes. We may disclose data where we are legally required to do so by applicable law.

What stays with us
  • Your name and email from the contact form
  • The content of your message
  • Basic technical request logs

Your rights over your data

You have a set of rights over the personal data this site holds about you. Send any request to the contact address listed above, and we will respond within a reasonable period.

Access Ask for a copy of the personal data we hold about you.
Correction Ask for data that is inaccurate to be corrected.
Erasure Ask for your personal data to be deleted.
Objection Object to the processing of your data.
Restriction Ask us to restrict the processing of your data.
Withdrawal Withdraw cookie consent at any time via your browser settings.

Security

We apply reasonable technical and organisational measures to protect the data we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute protection.

If a breach affects your rights, we will notify you and any relevant authority as required by applicable law.

Children

The site is intended for general audiences and is not directed at children. We do not knowingly collect personal data from children.

If you believe a child has submitted personal data through the contact form, contact us and we will delete it.

Changes to this policy

We may update this policy to reflect changes in the site or in applicable law. The current version is always published on this page. If a change materially affects how we handle personal data, we will make that clear on the site.

Questions about your data

Questions about this policy or about your personal data can be sent to the site operator. Please include enough detail for us to identify your request so we can respond properly.

Address: Shop 12, 450 George Street, Sydney NSW 2000, Australia

Phone: +61 2 9231 4567

Email: [email protected]