Terms of Service
Terms of Service
These terms govern your use of guzmanygomezs.com, an independent editorial guide to Guzman y Gomez delivery in Australia. By using the site you accept these terms. If you do not accept them, please do not use the site. The site operator can be reached at Shop 12, 450 George Street, Sydney NSW 2000, Australia, or on +61 2 9231 4567.
About this guide
What this site is
Scope
An independent editorial guide — not operated by Guzman y Gomez and not an official brand website.
The site publishes information about how Guzman y Gomez delivery works across Australian suburbs, including zone structure, fees, minimum spends, estimated delivery times, trading hours and ordering channels. It is an independent guide. It is not operated by Guzman y Gomez and is not an official brand website.
We write about GYG delivery coverage from published sources at the time of writing — store pages, delivery-platform listings and publicly available trading information. We do not have access to internal store data, live order systems or real-time driver locations. Anything we publish reflects what was publicly available when the page was written, not what a specific store is doing right now.
No ordering or transactions
The site does not take orders, process payments, arrange delivery or act as an agent for any restaurant or delivery partner.
Any order you place is made directly with the relevant store or ordering channel and is governed by that party's terms. We have no involvement in, and no responsibility for, any order, delivery or refund.
What we do
Publish editorial information about delivery zones, fees, minimums, hours and ordering channels for Guzman y Gomez stores in Australia.
What we do not do
Take orders, process payments, arrange delivery, hold funds, issue refunds or act as an agent for any GYG store or delivery platform.
Where orders live
Any order is a direct contract between you and the store or platform you choose. Their terms, their refund process, their delivery windows — not ours.
Information quality
Accuracy of information
We aim to describe delivery zones, fees, minimums and hours accurately, based on published sources at the time of writing. These details change, and the site may not reflect the current position. Information on the site is general and is not a promise about availability, price, timing or menu content at any store.
If you are placing an order, confirm the current zone, minimum spend and delivery estimate directly with the store or the delivery platform you intend to use before you commit.
What changes without notice
User obligations
Acceptable use
You agree not to misuse the site, including by attempting to gain unauthorised access, interfering with its operation, scraping content at scale, or submitting false or unlawful material through the contact form.
We may restrict access where we reasonably believe these terms have been breached. This includes blocking IP ranges, disabling the contact form for specific senders or removing pages that are being abused.
Content ownership
Intellectual property
The text on this site is owned by the site operator or used with permission. You may read and share links to the pages. You may not republish substantial parts of the content without written permission.
Third-party names and marks, including Guzman y Gomez and GYG, remain the property of their respective owners. Nothing on this site claims affiliation, sponsorship or endorsement by those owners.
External references
Third-party links and content
The site may link to store pages, delivery platforms or other third-party resources. Those links are provided for reference, and we do not control or endorse their content. Your use of a third-party site is governed by that site's own terms and policies.
Liability
Limitation of liability
To the extent permitted by law, the site operator is not liable for loss arising from reliance on the information published here, including missed delivery windows, unexpected fees or store closures. Nothing in these terms excludes rights that cannot be excluded under applicable Australian consumer law.
Because this is an editorial guide and not a transaction platform, we do not control what a store charges, how long a delivery takes or whether a store is open. If a delivery goes wrong, the store or delivery platform you ordered from is your point of contact — not this site.
What we are not responsible for
Updates
Changes to these terms
We may update these terms from time to time. The current version is always published on this page, and continued use of the site after a change means you accept the updated terms. If a future change materially affects how your data is handled, we will also note it in the privacy policy.
Jurisdiction
Governing law and contact
These terms are governed by the laws of New South Wales, Australia. Questions about them can be sent to the site operator at the address or phone number below.
For order-specific questions — delivery delays, refunds, missing items — contact the GYG store or delivery platform you ordered from directly. This site cannot intervene in those transactions.
Sydney NSW 2000, Australia